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Check out our curated collection of business, industry, and technology perspectives
Stay ahead of fast-changing consumer needs with integrated intelligent operations
Kraft Heinz turned to us to improve its order management processes. See how we helped increase revenue, improve customer satisfaction, and cut costs. Read more
Kraft Heinz turned to us to improve its order management processes. See how we helped increase revenue, improve customer satisfaction, and cut costs. Read the case study
5 steps to create agile consumer goods supply chains
Embed AI and automation in accounts payable (AP) for better cash flow and user experiences
AI-led actuarial expertise enabling life and annuity insurers to innovate and add value
Implement a robust AI roadmap to improve organizational agility and predictive maintenance
Unlock performance and strategy with Genpact's AI-first GBS operations powered by ServiceNow
Supercharge post-payment audits (PPA) with AI and save up to 0.5% of supplier spend
Drive competitive advantage through advanced technology and strategic innovation
Redefine how you work with artificial intelligence, machine learning, and generative AI
Leverage generative AI to optimize servicing, collections, and elevate customer experience
Our one-stop solution to cut claim cycle time, boost accuracy, and reduce leaks
Design AI-led operating models to elevate customer experiences and supplier collaboration
Win in the digital economy with technology and analytics for exceptional customer service
Mit Technologie und Datenanalysen die digitale Wirtschaft erfolgreich gestalten – für exzellenten Kundenservice
Streamline claims processing and exceed customer expectations with our AI-first solutions
Strengthen growth, compliance, and risk with data and advanced technology
Optimize operations to enhance trade cycles for derivatives, securities, and more
Tackle unpredictable weather disasters with our holistic, scalable catastrophe solution
Adopt best practices for seamless, sustainable, and satisfying change management
Plug revenue leaks by combining order management analytics and automation
Reduce revenue leaks with a digitized channel partner lifecycle solution
Use a potent mix of AI and advanced analytics to make operations resilient and sustainable
Elevate service, cut cycle times, heighten accuracy, and optimize claims performance
Genpact and ServiceNow streamline case management to improve patient care quality
Transform the sales value chain and customer engagement with AI and data-driven insights
Make the most of the cloud by rethinking your legacy systems and data
Stay ahead of evolving threats to protect your data, applications, and infrastructure
Reimagine your CMC regulatory affairs operating model to enhance compliance
Giving sales and marketing teams in life sciences the power of insight and prediction
Enhance insights, accelerate decisions, and improve experiences with an AI-first approach
Modernize your end-to-end lending lifecycle for an exceptional customer experience
Reimagine audiences, markets, and channels to build relevance and a competitive edge
Transform your KYC processes to boost efficiency, reduce risk, and enhance experiences
Connect OEMs, equipment, and dealers to boost supply chain and service performance
When customer centricity is everything, unlock deep insight with AI and advanced analytics
Rethink business models to get closer to customers and drive growth and innovation
Build stronger consumer connections with smart operations and data-led consumer insights
Reshape operations to forecast and act on fast-changing consumer needs
Genpact's Continuous Close Accelerator makes on-demand financial close a reality
Fully automate your AP processes to streamline payments and enhance supplier relations
Reimagine the end-to-end customer contact experience with AI
Streamline data integration for faster, more informed decision-making
Strengthen CFO decision-making with advanced analytics, AI, and data science
Automate spreading financial statements for commercial underwriting and risk management
Transform the financial advisor and client experience with an AI-led solution
Automate and manage workflows to drive a unified experience, cut costs, and boost agility
Reimagine order management with AI to boost customer experiences and gain better insights
Utilize AI-powered care for happy, loyal customers
Rebuild trust and streamline compliance with our cloud-based customer remediation solution
Reduce customer churn and boost sales with a bespoke suite of products and services
Turn your data into insights and meaningful outcomes with advanced analytics and AI
Reimagine dispute management process to drive speed, transparency, and customer experience
Deliver personalized, safe experiences with sharper customer insights and online safety
Connect key business functions to streamline operations and accelerate growth
Reduce customer response time, improve satisfaction, and innovate service delivery
Mitigate risks, improve compliance. Rethink controls for a more agile, secure enterprise
Transform operating models and customer journeys to fuel scalable growth
Build a robust ESG data foundation for reliable, transparent, and compliant reporting
Enhance regulatory compliance and meet business goals with enterprise-wide ESG programs
Deliver experiences that transform how people, technology and businesses interact
Elevate finance from a transactional function to a source of vital insights and value
Create future-ready finance operating models for more strategic decision-making
Build growth, agility, and financial resilience for a sustainable future
Close your books on time and deliver faster insights for more confident decision-making
Protect your customers, institution, and community from financial crime
Infuse predictive intelligence into reporting, financial planning, and forecasting
Improve risk controls to strengthen risk management and reduce exposure
Adopt a scalable operating model, sharpen compliance, and delight customers
Rethink FP&A. Sharpen decision-making with predictive and prescriptive insights at scale
Combat fraud risks with AI-first solutions across the fraud and claims management spectrum
Empower AP teams to supercharge supplier satisfaction with a gen AI-powered helpdesk
Guide teams to navigate change seamlessly with a Gen AI-powered transformation strategy
Bring your generative AI pilots to production with our data scientists and AI experts
Unlock the full potential of your financial data with unified, AI-powered insights
A gen AI driven contents fulfillment solution cutting replacement time and carrier costs
Identify missed recoveries and win them back with our proprietary analytics solution
Make the shift to value-based care and interconnected healthcare with data and analytics
Strengthen your ecosystem of drugs, devices, and healthcare to keep people safe and well
How analytics transforms healthcare across the payer, provider, and pharmacy value chain
Put patients at the heart of healthcare with solutions that deliver better outcomes
Transform operations, sales, and supply chains to elevate experiences and boost growth
Boost growth and resilience with Genpact's high tech industry consulting services
Transform your human resource operations to enhance employee experiences
Build connected ecosystems that improve operations and enhance customer-supplier relations
Create a cutting-edge installed base with our data and analytics services
Harness advanced technology and AI for smarter insurance that works better for people
L&A insurers: Transform finance and accounting to uncover hidden enterprise value
Transform your L&A operations with our outcome-driven advisory and transformation services
Transform working capital and decision-making by aligning procurement and accounts payable
Realize the full automation potential of your business processes with IA Index
Combine human expertise with AI, ML, and process automation to transform operations
Strengthen cash flow and user experiences by simplifying processes with AI and automation
Deliver enhanced controls and compliance for even the most complex IT environments
Transform your IT infrastructure with Genpact and ServiceNow
An AI-powered underwriting triage solution to combat fragmented systems and boost value
Build data-driven underwriting and sharper risk management with AI and digital technology
An advanced marketing and distribution analytics solution that boosts insurance sales
Predictive, empathetic, and omnichannel customer care that attracts and retains customers
Empowering organizations to transform drugs and devices for breakthrough patient outcomes.
Make your M&A transition seamless while avoiding compliance risks
Transform product flows with AI-enabled operations and end-to-end supply chain visibility
Boost customer satisfaction with streamlined, technology-driven repair programs
Balance operational modernization and resilience by improving AI and analytics maturity
Reimagine communications, media, and entertainment business models and operations
AI-led solutions for medtech firms that improve patient value and business outcomes
Rethink distribution and monetization models to win subscribers and advertising dollars
Tackle risks early to save time, cut costs, and protect your company's reputation
Meet on-time, in full delivery targets by mitigating supply chain risks
Synchronize data, processes, and people to revamp spare parts planning
Streamline payments with friction-free solutions that ease the customer experience
Accelerate drug timelines and elevate patient care with advanced tech and analytics
Accelerating growth and safeguarding users for software and digital platform firms
Reclaim cash and shore up working capital by auditing and recovering supplier overpayments
Discover, trust, and trace your data and analytics assets
Delivering on value creation plans with defined business outcomes within PE exit timelines
Measure and improve your business process health with analytics and automation
Streamline your workflows, technology, and teams to create a business that runs smoothly
Elevate procurement performance with an optimized target operating model
Use advanced technology and AI to create seamless experiences and drive strategic growth
Take the best next step: Access key trends and recommendations for your business
Accelerate your financial close while enhancing compliance and statutory reporting
Simplify regulatory compliance in life sciences
Embed digital technology and data to maximize claims recovery and build earnings stability
Rethink retail with AI to enhance omnichannel experiences and drive operational excellence
Deliver greater value to customers with transformed operations and connected ecosystems
Leverage AI-powered solutions to transform revenue cycle management
Elevate how you manage risk, financial risk, and financial crime to meet regulatory needs
Anticipate and manage emerging risks to build resilience and unlock opportunities
Accelerate customer success and loyalty through data-driven marketing and sales
Let us guide your business through the complex SAP S/4HANA transformation journey
Accelerate digital transformation and unlock innovation and agility with SAP S/4HANA
Fuel growth with connected planning, operational excellence, and supply chain resilience
Use analytics, and demand-planning strategies to run resilient target operating models
Transforming the way businesses work with intelligent AI agents
Boost sales to your SMB customers with analytics, and smart processes
Connect with audiences and improve UX with data-driven insights and intelligent operations
Transform experiences, trust, and customer success with data-driven insights and AI
Boost spend visibility and compliance with holistic source to pay analytics
Improve user experiences and spend management with an AI-powered source-to-pay solution
Optimize spend and boost profitability with strategic sourcing and category management
Rethink procurement to boost profits, strengthen relationships, and fuel innovation
Design the supply chain of the future with advanced analytics and AI
Run holistic supply chains to keep up with manufacturing, inventory, and logistics demands
Eliminate silos, enhance visibility, and build resilience with advanced tech and AI
Balance supply and demand through integrated planning and predictive decision-making
Meet your environmental, social, and governance goals while outperforming your competitors
Adopt AWS solutions to build circular supply chains and improve regulatory compliance
Our AI-powered compliance-as-a-service solution cuts expense fraud and costs
Boost overall spend under management and cut costs with tailored tail-spend solutions
Build tech distribution operations that drive growth and a better customer experience
Develop a lean digital core and modernized tech stack for a customer-centric enterprise
Path to an exisiting URL in AEM
Limit exposure to third-party risks to protect your reputation and bottom line
Improve trade promotion ROI with automation, smart processes, and advanced technologies
An AI-driven central control tower to run complex global trust and safety operations
Protect users, businesses, and brands through positive online experiences across platforms
A modular digital platform built on advanced analytics that modernizes underwriting lifecycle processing.
Deliver strategic, experience-led transformation for all stakeholders in the CFO's office
Combat value leakage and speed up recovery with data analytics and AI
Boost liquidity with automation and expert analysis while staying VAT compliant
Rethink receivables, inventory, and payables to conserve cash and enhance working capital
Horizon 3 Market Leader
HFS Horizons: Retail and CPG Service Providers, 2023
Leader
ISG Provider Lens™ Report for Finance and Accounting Services, 2023
Generative Enterprise™ Services, 2023
Featured insight
In this blog, we share insights from our conversations with clients on how CPG leaders plan to use AI to build superior brands, products, categories, channels, and experiences.
Realize sustainable growth and resilience with our solutions that span planning to aftersales services.
We help leading brands in the consumer goods and retail industries boost profitability and consumer loyalty.
Blog
Sweet success for Mondelēz International's finance team. Read more
Operational excellence
Curbing cash leakage to save millions in supplier overpayments. Read more
Analytics
Redesigning data and analytics on AWS. Read more
Three AI trends shaping the future of the consumer goods industry. Read more
Retail media networks are booming. Here's how they can do even better. Read more
Drive profitable growth during times of economic uncertainty with generative AI. Read more
What's next for generative AI in the consumer goods and retail industries? Read more
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